Diagnostics & Auditability

Full Conversation Transcript
Transcripts are generated and organized for every call, enabling easy retrieval and analysis. (Crucial for flow adjustments and catching AI misunderstandings).

Full Call Recording
Access to the audio recording of the entire conversation (Conversation transcripts are retained indefinitely and available at any time).

Statistical History & Reporting
Comprehensive dashboard with metrics like containment rate, call duration, and failure modes.