Diagnostics & Auditability

Diagnostics & Auditability
Full Conversation Transcript
Transcripts are generated and organized for every call, enabling easy retrieval and analysis. (Crucial for flow adjustments and catching AI misunderstandings).
Full Call Recording
Access to the audio recording of the entire conversation (retained for 1 week for privacy/storage efficiency).
Statistical History & Reporting
Comprehensive dashboard with metrics like containment rate, call duration, and failure modes.
